What are the multiple ways to use salesforce CRM?

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There are so many possibilities with the Salesforce CRM. In there are mainly used in three(3) ways

·         Sales acceleration: - Take it from the name ‘Salesforce.’ This CRM was designed to help sales teams primarily by keeping and managing customer data all in one place and tracking the sales pipeline in real-time. It also offers solutions to get rid of obstacles from the beginning of the sales funnel to the purchase. Its feature for opportunity management helps sales teams sort warm and cold leads, while SF CPQ automates the quote-to-cash process to speed up purchases.

·         Customer support: - As a tool that organizes customer data, Salesforce is indispensable to customer support. SF enables CS reps to respond to customer queries faster and feeds agents the info needed to have more meaningful customer conversations. 

·         Customer retention: -The utility of the SF CRM is beyond converting leads or acquiring new customers. It’s also a crucial tool in nurturing customer relationships and keeping customers, old and new, in a perpetual buying cycle. The wealth of customer information in the SF CRM includes customer history, previous interactions, and even data from their social accounts. All of these provide marketers, sales specialists, and account executives with the customer intelligence required to design customer-specific campaigns.