Salesforce CRM Features and contact management

 

      Salesforce is one of the top cloud-based CRM software providers in the international market.  It is designed for service, marketing, and sales. The Salesforce CRM does not require any technical knowledge to set up as well as manage the same. It redefines the way businesses connect with the customers by creating a more meaningful relationship. By giving a single view of each client interaction, Salesforce CRM APP can give you a unique experience.  

Unlike any other CRM application, Salesforce is the ultimate solution for your business. It is featured with all the elements that are required to run your business on an automation platform with embedded intelligence.  

 

 

Contact Management

Salesforce CRM assures a hassle-free contact management by giving an access to critical data of the customers and interaction history. It gives a complete customer picture including insights and engage-enhancement strategies.  You can use the social data of the customers for a deeper understanding of their particular behavior regarding any product or service.

Cloud-based contact management enables you to easily collaborate in the organization. Share your insights and important documents to create a knowledge-sharing workplace.  In addition, you can trace the movement of the deals by accessing all the contact data.

 

Aspects of project development and management in Salesforce

 

1.       Most of projects in Salesforce follows Agile and one of most important aspect of Agile is Devops. Your team should spend enough time & energy in planning Devops strategy like branch structure, tools, processes etc. In my experience , Devops is more about process rather than tool.

2.      On basis of above point, Source of truth for code & configuration should be your Source Code Management , which in most of cases is Git.