What Is Salesforce...??? And How It Is Used...

 What is Salesforce?

Salesforce is  cloud computing service as a software company that has a specialization  in customer relationship management i.e., CRM. Salesforce services allows businesses to use cloud technology to connect More better  with customers The software has become the number one for customer success and helps businesses to  track  activity Of customers, market to customers and many more services. 

Companies use Salesforce to understand their customers, connect with them on a variety of levels in order to help grow their customer base. 

How The Sales Force Is Used

The cloud-based software allows companies to track  in real time analytics, customer success and support, customer complaints and a variety of other CRM functions with the ease of cloud storage and access wherever the users may be.

Because of its various  selection of clouds and its  applications, Salesforce is also used by companies to assist with marketing, tracking sales and spending, analyzing  the performance. Different types of  clouds allow users to analyze various data, maintain communication forums with customers, implementation of various  sales strategies and more.

Salesforce has different types of  cloud platforms a service cloud, marketing cloud, health cloud, app cloud, community cloud, analytics cloud, IoT cloud, Chatter cloud, commerce cloud and more. Sales cloud offers companies the ability to track contacts, opportunities and manage the  team to increase sales. The service cloud allows companies to connect with different  customers and deliver premium customer service through showing customer the  activity and resolving issues.